Frequently Asked Questions
Everything you need to know about shopping with Fearrington Village
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are looking to expand our shipping capabilities to more countries in the near future.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with suppliers who adhere to strict ethical manufacturing standards and prioritize sustainability in their production processes.