Returns & Exchanges
At Fearrington Village, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unused and unopened items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the RMA number is clearly written on the outside of the box.
- 3.Ship the Item
Drop off your package at any authorized carrier location using the prepaid shipping label provided or your preferred tracked shipping method.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.